Online Review Management
Don’t let someone else control your online reputation. We can help!
Read Online Reviews
What your online reviews say about your business can be crucial to your success. Consumers read 2+ reviews before making a purchasing decision with local businesses, so it’s important ask for reviews from your happy customers and manage the reviews you may not know about.
Conversely, negative reviews can erase all the hard work you do to please your clients and customers. With the ReviewPro system, you have a proactive approach in place to generate GREAT reviews, but capture negative reviews before they ruin your reputation.
Negative reviews or comments are inevitable for just about any business, so it’s essential to stay on top of them and respond publicly to show you’re engaged and willing to solve problems.
Who Would YOU Call First?
Local Search Review Management
Local search review management an important part of an overall reputation management strategy for any business. No matter what business type you have (retail, service oriented, product reseller, or manufacturer), consumers of your product or service will look for reviews before making a purchasing decision. Through our partnership with ReviewPro, plumThumb is now offering a way to monitor all your online reviews from over 120+ sites across the Internet, plus requesting reviews from existing customers or clients.
Case Study of Dentist
A local dentist had a long-time practice, but their reviews online were sporadic, with an average star rating of 3.4. Starting with ReviewPro in the month of November, the program was able to increase not only the number of reviews (46 total), but also with higher quality review scores.
With the ReviewPro drip email campaign system and proactively asking their clients for their feedback, at the time of or shortly after service, the local dentist got more frequent and higher rated reviews. Additionally, with the ReviewPro monthly reports, they continually get a full picture of their review stats from across the Internet.
Review Capture Page (Mobile Version Too!)
Complete Review Instructions for All Review Sites
Negative Experience Capture Form
Managed Review Acquisition by Our Team
Review Monitoring Alerts
Website Review Widget to Showcase Top Reviews
Social Broadcasting of 5-Star Reviews
Email Signature Widget
Access to Major & Industry Specific Review Sites
Manage Your Reviews
In partnership with ReivewPro, we give you the ability to monitor your reviews across the Internet 24 / 7 with immediate alerts. Manage both positive and negative reviews to help you boost your sales. It’s a proven technique that actively engaging with customers online and in full view of the public is a powerful marketing strategy. You can see how responding to online reviews helps your business in this study from Marketing Charts, an online marketing analysis company.
See what plumThumb and ReviewPro can do for your business!