What your online reviews say about your business can be crucial to your success. Consumers read two or more reviews before making a purchasing decision with local businesses, so it’s important ask for reviews from your happy customers and manage the reviews you may not know about.
Conversely, negative reviews can erase all the hard work you do to please your clients and customers. With the ReviewPro system, you have a proactive approach in place to generate GREAT reviews, but capture negative reviews before they ruin your reputation.
Negative reviews or comments are inevitable for just about any business, so it’s essential to stay on top of them and respond publicly to show you’re engaged and willing to solve problems.